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Job Opportunities

Box Office Associate - Live Events (Part-Time)

Join our team as a Box Office Associate at the Larcom Theatre! Are you a people-person with a passion for live events? The historic Larcom Theatre in Downtown Beverly is looking for a customer-focused and welcoming Box Office Associate to represent our venue during live events. Box Office Associate to be the face of our venue during live events. This part-time role is perfect for someone who loves engaging with people and wants to be a part of the excitement that comes with live performances.

VENUE:

Larcom Theatre
13 Wallis St
Beverly, MA 01915
info@thelarcom.org
 

What You'll Do:

  • Be the First Point of Contact: Open and close the Will-Call station with a welcoming smile, ensuring everything runs smoothly from start to finish.

  • Welcome Guests: Greet and assist patrons as they arrive, answering questions about event details and the venue with efficiency and charm.

  • Ticketing Made Easy: Sell and collect tickets efficiently

  • Lead the Team: Manage and support our volunteer ushers, providing them with assignments, badges, and flashlights.

  • Training & Troubleshooting: Assist in training new ushers, resolve seating disputes, and address any guest concerns – with management always available for support.

  • Safety First: Guide guests to exits and provide instructions in case of an emergency.

What You'll Bring:

  • Comfortable with Technology: Strong computer skills and a willingness to learn our ticketing program.

  • Customer Service Excellence: A natural ability to make people feel welcome.

  • Attention to Detail: Ensuring accuracy and quality in everything you do.

  • Communication Skills: Ability to build relationships and communicate effectively with patrons and team members.

  • Experience: At least one year in a customer-facing role, with a background in box office or guest services being a big plus.

  • Flexibility: Availability to work weekends and evenings – because that is when the magic happens! Most events happen Friday night, Saturday day and night, and Sunday day. Occasionally we have paid events during the week.

  • Dependability: Arrive on time for shifts and provide advance notice if you are unable to attend a scheduled shift.

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Perks:

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  • Hourly Pay: 1099 independent contractor with hourly rate of $25

  • Free Show: Enjoy a complimentary ticket to the event you worked – your shift ends, but the fun does not!

Excited to Join Us? Apply Now!

To proceed with your application, please complete the following application. If you are selected for the next round, we will contact you to schedule an in-person interview. Good luck and thank you for your interest in joining our team!

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