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Frequently Asked Questions

Where do I park when attending an event at the Larcom Theatre?

The Larcom Theatre is located at 13 Wallis Street in Beverly, MA. It is a one-way street with entrance from Rantoul Street and located off of Cabot Street (across from City Hall.) Metered parking is available on Cabot Street and on most side streets. The closest parking is located one block of the theatre. When on Wallis Street proceed to the end of the street. To access the parking lot, take a left onto Cabot Street and then your first left onto Bow Street. The Parking Lot entrance will be on your right. If you choose to take the commuter rail, the Beverly Depot stop is a brisk 5-minute walk to the theatre. There is also a parking garage located at the commuter rail.

 

What are your Box Office Hours?

The Box Office in person typically opens one hour before each scheduled event. At that time, you can purchase tickets in person or pick up your tickets at will call. If you wish to reach the box office any other time by phone only, call 978-922-6313 Monday through Sunday between the hours of 11 AM and 7 PM. If a show is not produced by the Larcom Theatre, it will be noted on the event. In these cases, you need to contact the producer.

 

Do you issue refunds/exchanges?

Similar to any other venue, we have a no refund/exchange policy. It is detailed on your ticket receipt when you purchase.

 

Is the Larcom Theatre wheelchair accessible?

The building is wheelchair accessible. There are no steps to enter the building nor to access the Orchestra section. We do not have an elevator; therefore, we cannot accommodate wheelchair access to our Balcony section. The Orchestra section includes seats reserved for wheelchairs and their companions. The restrooms have wheelchair accessible stalls. 

 

Do you sell snacks and beverages?

Available in our front lobby is a concession stand where you can purchase beverages, beer, wine, cocktails, lights snacks, and candy. You may bring them into the theatre; however, we appreciate if you dispose any trash on your way out in the designated trash bins. You cannot bring snacks or drinks from outside into the theatre.

 

Can I take photos/videos of your events?

We encourage you to take photos/videos and post on your social networks. However, for each event, the artist/company may have specific requests. If so, they will be announced at the beginning of the performance. To tag the Larcom Theatre please use our social handles: Facebook: @larcomtheatre | Twitter: @LarcomTheatre | Instagram: larcomtheatre

 

Can I avoid Ticket Fees?

Ticket Fees are imposed by the ticketing and credit card companies. You will notice our fees are not as steep as other venues. We do not make profit on the fees. 

 

Do you offer Group Discounts?

If you are school or large member group 25+ and are contemplating attending an event, contact us to inquire about group discounts and reserving a section for you group.

 

Can I rent out the Larcom Theatre for a private event or teach classes?

Yes, we have opened our doors to the community and made the venue available for private events (a celebration, birthdays, weddings) and to teach classes (music, dance, art, or lectures). To inquire, call us at 978-922-6313.

 

I am a producer and am interested in booking the theatre, who do I contact?

You can call us at 978-922-6313 or email at info@thelarcom.org

 

I am interested in volunteering my time to help the theatre, who do I contact?

We are a family-owned business and appreciate the support from the community. Please complete this form and let us know what type of work you are most interested in (ushers, box office, production, lights, sound, marketing, etc.)

 

Do I have to buy a ticket for my young child?

If your child is under 2 years old and will sit on your lap, you do not need to buy a ticket for your child. However, if your child will need a seat of their own then you are required to purchase a ticket for them.

 

How can I stay informed of your upcoming event schedule?

To keep abreast of what is coming next at the Larcom Theatre join our mailing list on the bottom of this page.

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Face coverings are optional 

In accordance to state and city mask mandate being lifted in February 2022, masks are optional to enter and attend the Larcom Theatre events.

 

If you are not feeling well the day or the night of the show, please stay home. We look forward to seeing you at an upcoming event. For questions, email info@thelarcom.org

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Thank you for your cooperation in helping us to create a safe and enjoyable experience for all.

 

Touchless experiences

  • Mobile and email ticket delivery for advance ticket purchases

  • We accept mobile payment apps including Apple Pay for bar & concession purchases

 

Enhanced cleaning, sanitizing and air purification

  • All surfaces are cleaned with EPA-approved disinfectants before and after every performance.

  • Special attention is paid to high touch surfaces, from door handles to handrails to armrests, in all the spaces where audiences may gather.

  • Air purifiers have been added throughout the theatre

  • Hand sanitizing stations are available in public areas

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HEALTH & SAFETY PROTOCOL

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